Voucher Details & Collection
For more information about the Scheme, please visit: www.consumptionvoucher.gov.hk.
How to Spend Consumption Vouchers with your Octopus
Collection Arrangements and Schedule
You will receive an SMS from the Government on the disbursement day. You can collect your vouchers with your registered Octopus Card, through tapping the card at different collection channels or through the Octopus App with your Octopus Card on Mobile.
- 16 July 2023 (If cumulative total "eligible spending" has reached $3,000 by 30 June 2023)
- 16 August 2023 (If cumulative total "eligible spending" has reached $3,000 by 31 July 2023)
- 16 September 2023 (If cumulative total "eligible spending" has reached $3,000 by 31 August 2023)
- 16 October 2023 (If cumulative total "eligible spending" has reached $3,000 by 30 September 2023)
- 16 November 2023 (If cumulative total "eligible spending" has reached $3,000 by 31 October 2023)
New register for Second Instalment
- 16 October 2023 (If cumulative total "eligible spending" has reached $3,000 by 30 September 2023)
- 16 November 2023 (If cumulative total "eligible spending" has reached $3,000 by 31 October 2023)
- 16 December 2023 (If cumulative total "eligible spending" has reached $3,000 by 30 November 2023)
- 16 January 2024 (If cumulative total "eligible spending" has reached $3,000 by 31 December 2023)
- 16 February 2024 (If cumulative total "eligible spending" has reached $3,000 by 31 January 2024)
- First voucher under 2023 CVS is valid for collection till 30 September 2023, and second voucher under 2023 CVS is valid for collection till 30 June 2024.
- If your second voucher is not yet available for collection, there are two possibilities: your cumulative total "eligible spending" has not reached the designated spending requirement by the end of last month, or you have used it for some transactions that are not regarded as “eligible spending”. If you have used your Octopus for transactions not regarded as “eligible spending” and hence your card does not have sufficient remaining value, you can simply top-up the Octopus using cash and spend until you meet the designated spending requirement. If your cumulative total "eligible spending" has not reached the designated spending requirement before the above deadlines, the last voucher will not be disbursed.
- The Stored Value Limit of the Octopus is $3,000. Please spend with your Octopus. You can collect your consumption vouchers in increments until the entire amount of consumption vouchers have been collected.
Voucher collection
You may tap your Octopus Card to collect your consumption vouchers through the methods below.
Octopus App
- Android - NFC-enabled mobile devices
- iOS - iPhone 7 or newer with iOS 13 or above, or connected with Octopus Mobile Reader;
- Octopus Card on Mobile, i.e. Octopus on iPhone and Apple Watch, Samsung Pay, Huawei Pay
Retail Outlets
- Approach the staff at designated retail outlets and request to collect the consumption voucher.
- All outlets of 7-Eleven, Circle K, Wellcome, Market Place by Jasons, Market Place and 3hreesixty
Subsidy Collection Points
- Tap your Octopus Card at Subsidy Collection Points
- Located at MTR stations, light rail customer service centres, designated public transport interchanges and designated ferry piers
Octopus Service Points
- Tap your Octopus Card at Octopus Service Points
- Located at designated MTR station and shopping mall
Coverage of the consumption vouchers
Consumption vouchers can be used at local retail, catering and service outlets or their online platforms which accept payments by Octopus Card. Examples include retail shops, market stalls, department stores, supermarkets, convenience stores, restaurants, fast food shops, coffee shops, recreational facilities, beauty salons, public transport, taxis, carparks, etc.
Consumption vouchers cannot be used for the following transaction items*:
- payments to the Government (e.g. tax, fines, licence fees, tunnel fees, parking meters)
- payments to public utilities (i.e. water, electricity and gas)
- payments to public organisations (e.g. Hospital Authority, Hong Kong Housing Authority, Hong Kong Housing Society)
- education expenses (i.e. payments to primary and secondary schools providing local and non-local curriculum, and UGC-funded universities)
- purchase of financial products or services (e.g. insurance)
- donation (including charitable, religious and political organisations)
- direct purchases from merchants located outside Hong Kong (including online purchases through non-local online platforms made locally)
- person to person payments
- encashment
*Such transactions will not count in the calculation of the cumulative total "eligible spending"